Securus Technologies: A Major Player in the Inmate Communications Industry

Securus Technologies, a for-profit prison technology company, is one of the largest and most successful companies in the inmate communications industry. It is headquartered in Dallas, Texas. The company has offices in Allen, Carrollton, Texas, and Atlanta, Georgia. It employs more than 1,000 people, and serves 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates in more than 45 states.


Securus Technologies is proud to be a high-end technology service provider that aims at providing superior technology solutions to the law enforcement world. Discussed below are some of the solutions offered by the service provider:


  • Public Safety Solutions – These solutions help law enforcement agencies collect, visualize, store and distribute data in real time. This enables relevant authorities to have immediate access to vital information for emergency response dispatch and public safety.


  • Investigative Solutions – Securus Technologies offers a suite of cutting-edge investigative solutions that identify, store and analyze valuable data useful in investigations. From advanced data analytic tools to voice identification and verification solutions, these investigative tools quickly analyze large amounts of data to help investigators solve crimes.


  • Corrections Solutions – The service provider offers solutions that support the rehabilitation process of the incarcerated. The corrections solutions are aligned with industry best practices aimed at reducing the rate of recidivism. These include communication systems and educational and entertainment programs and materials among others.


Here is what the customers have to say about using technology to solve and prevent crimes.

Securus answers GTL claims with challenge

GTL, one of the prison communications industry‘s minor players, was recently taken to task by its larger competitor, Securus Technologies. Securus issued a challenge for GTL and itself to engage in a technological showdown. Securus suggested that the two companies pit their respective video visitation technologies against one another, to be judged by a third party. Despite the level-playing-field offer from Securus, GTL flatly declined to participate. Securus interpreted this to be vindication of its products and a de facto admission on the part of GTL that its video visitation technology is subpar.

Saving inmates money and generating income for prisons

Since its rollout over a decade ago, Securus’ video visitation software has proven enormously successful. This is due to its dual purpose of serving the inmates themselves as well as serving the needs of the institutions that employ it.

The video visitation system is capable of saving inmates and their families thousands of dollars per year while extending them the capability to stay in nearly uninterrupted contact with each other. This unprecedented level of communications capability between inmates and the outside world has materially contributed to a reduction in disciplinary actions and recidivism in prisons that have installed Securus’ system.

However, the institutions themselves also stand to gain, often handsomely. This is because the jails and prisons where the system is installed typically get to keep a fraction of the cost of every phone call. What’s brilliant about video visitation is that it is actually creating demand that simply didn’t exist before. This is due to the reductions in cost but also to the fact that the technology itself allows for a new means of communication between inmates and loved ones that simply wasn’t possible before. In some cases, these added fees from video visitations can amount to tens of thousands of dollars per year.



How to Find Securus Technologies

A lot of people do not even know about Securus and what it has done for so many individuals on the market. This amazing company has truly transform the lives for so many individuals who have loved ones in the prison system. The multi-state campaign that Securus has recently launched is allowing for more people to learn about the services that they offer so that you can feel totally confident in what is available to you on a regular basis. If you do not know what Securus is, this multi-state campaign is going to allow you to become more aware of what they offer to the public.


This is a great company for you to use each and every time that you want to video visit with your loved one in prison. It allowed me to keep in touch with my loved one regularly because of the fact that it is very easy and quick to use with no learning curve involved. It is important for you to learn as much as possible about security so that you can see if it will work for you as it has for myself and a lot of other prison families all over the country who make use of it every single day for their own benefit.


Securus makes it very easy for you to begin using their Services whenever you would like and this is why a lot of people are beginning to utilize them each and every time they want to keep in touch with their loved ones. It is amazing to know that you have a service that you can rely on any time you want to be able to keep in touch with your loved ones who just so happened to be behind bars and it is not easy to accomplish this on a regular basis.


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Securus Technologies